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Privacy & Cookie Policy

Privacy Policy

Effective Date: [June 2025]

Martina Goss
At Martina Goss ("we", "us", "our"), we respect your privacy and are committed to protecting your personal and business-related data. This Privacy and Cookie Policy outlines how we collect, use, and safeguard information when you engage with our coaching, training, workshops, consulting services, or programs.

Privacy Statement

This Privacy Statement (“Statement”) explains how and why Martina Goss processes personal information (known as “Personal Data” under applicable data protection law) that we collect from or that is provided to us by clients and/or those with whom we deal on behalf of clients, as part of our business operations, including via our website, martina-goss.com(the “Website”).

When do we process your personal data ?

We may process your Personal Data:

when you, or an organisation with which you are connected, are our client (see below );
for marketing, business operation and relationship management purposes (see below);
and/or when you visit our Website (see below).

1. How we Collect your Personal Datawhen you, or an Organisation with which you are Connected, are our Client

When you or an organisation with which you are connected (e.g. your employer) engages us to provide services, products or applications, we may collect certain Personal Data directly from you, your organisation and/or from publicly available resources (e.g. company filings).

2. What Personal Data we Process when you, or an Organisation with which you are Connected, are our Client

Martina Goss will collect and process Personal Data including, where applicable:

your name;
your employer, your job title and/or position, areas of interest;
your contact details, including your address, email address and phone number;
demographic Information: gender, location, preferences (when relevant to service delivery)
documentation confirming your identity, such as your passport or driving licence;
your status as a director of a company;
your status as a beneficial owner of a company;
financial information, including information necessary to make or receive payments to and from you and for the purposes of fraud prevention;
details of your visits to Martina Goss and your correspondence, communications and connections with me or our staff;

· audio/video recordings (e.g., Zoom sessions), only with prior consent

special category Personal Data, specifically information regarding any disability or mobility or dietary requirements you might have, which we will only process on the basis of your consent;
publicly available information
and any information which is provided to us by you or on your behalf.

3. Legal Basis

We process this Personal Data according to the following legal bases:

Entering into and performing a contract: We process your Personal Data where it is necessary to enter into and perform our contract with you, and in particular:

to incept you or your organisation as our client;
to provide the services, products or applications that have been requested (including virtual and online, in person or technology services or solutions for which we are engaged);
managing and administering your or your organisation’s business relationship with Martina Goss, including invoicing, processing payments, accounting, auditing, billing and collection and support services; and
for purposes related and/or ancillary to any of the above or any other purpose for which your Personal Data was provided to us.

It is necessary to provide us with your Personal Data on this basis as it is necessary to provide our services, products and applications to you. The consequence for not doing so is that we will not be able to perform the services for which you or your organisation engage us.

Legitimate interests: We process your Personal Data where it is in our legitimate interests to do so, and in particular:

to incept the organisation with which you are connected as our client;
to communicate with you, including providing information about us and our range of services;
to enter into a contractual relationship with the organisation with which you are connected;
to provide and improve the services, products or applications or matters that the organisation has requested (including online internet or technology services or solutions for which our client engages us);
inviting you to events, seminars, webinars and meetings;
managing and administering the organisation’s business relationship with Martina Goss, including processing payments, accounting, auditing, billing and collection and support services;
to conduct client due diligence checks; and
for purposes related and/or ancillary to any of the above or any other purpose for which your Personal Data was provided to us.
other event attendees: in order to encourage networking, we may circulate event attendee lists to other attendees of the same event prior to, during or after that event. You can ask for further information in relation to these attendance lists through the ‘Contact us’ details on our website.
publication in print and online: we may use photographs or videos from events on our website or social media channels.
transfers to service providers: we may transfer your personal details to third parties involved in the hosting or organising of events, such as sponsors, catering companies, exhibitors, stationery providers or hospitality staff at event locations. Such transfers are made for the legitimate interests pursued by us in order to ensure the effective operation of our events. You can ask for further information in relation to these third party service providers though the ‘Contact us’ details on our website.
additional facilitators, presenters and speakers: the name and firm details for attendees will be shared in order for them to tailor the course content appropriately.
the name and firm details of attendees at other events may be shared with presenters/speakers at events who are part of the events. This is based on the legitimate interests of facilitating an improved experience.

When we process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).

You have certain rights when we process your Personal Data on this basis. For more on exercising your data subject rights please see ‘Your Rights’.

Compliance with legal obligations: We also process your Personal Data in order to comply with legal obligations to which we are subject. We process your Personal Data:

to comply with our regulatory obligations (e.g. tax and record keeping obligations);
to conduct client due diligence checks; to comply with our obligations under anti-money laundering and terrorist financing legislation;
to comply as appropriate with Chartered Accountants Ireland and other relevant governmental and/or regulatory authorities or bodies;
to conduct conflict checks;
to establish, exercise and defend our legal rights and any legal proceedings which may arise; and
to prevent, detect and respond to actual or potential fraud or other illegal activities.

4. Sharing and Disclosure of your Personal Data

We may disclose some or all of the Personal Data we collect from you to certain trusted third parties in accordance with contractual arrangements we have in place with these third parties or as required by law, including:

Companies associated with Martina Goss Companies;
third parties such as accountants, legal counsel, consultants, advisors and technology service providers such as data room providers;
other people in your organisation; our auditors and professional advisors;
suppliers and service providers to whom we outsource support services;
IT service providers;
parties involved in hosting or organising events or seminars; and
regulators and official authorities.
third parties such as legal counsel, accountants or regulators and official authorities, as required by law.
other event attendees: in order to encourage networking, we may circulate event attendee lists to other attendees of the same event prior to, during or after that event. You can ask for further information in relation to these attendance lists through the ‘Contact us’ details on our website.
publication in print and online: we may use photographs or videos from events on our website or social media channels.
transfers to service providers: we may transfer your personal details to third parties involved in the hosting or organising of events, such as sponsors, catering companies, exhibitors, stationery providers or hospitality staff at event locations. Such transfers are made for the legitimate interests pursued by us in order to ensure the effective operation of our events. You can ask for further information in relation to these third party service providers though the ‘Contact us’ details on our website.
additional facilitators, presenters and speakers: the name and firm details for attendees will be shared in order for them to tailor the course content appropriately.
the name and firm details of attendees at other events may be shared with presenters/speakers at events who are part of the events. This is based on the legitimate interests of facilitating an improved experience.

· to anyone providing a service to us or acting as our agent, as data processors, or for the purposes of providing services to us and on the understanding that they will keep the personal data confidential and only process it in accordance with our instructions and the GDPR;

· in the event of a merger or proposed merger, any (or any proposed) transferee of, or successor in title to, the whole or any part of our business, and their respective officers, employees, agents, and advisers, to the extent necessary to give effect to such transaction;

5. Data Retention

We are obliged to retain certain information to ensure accuracy, to help maintain quality of service, for legal and regulatory purposes, and for legitimate business purposes.

In accordance with our Data Retention Policy, we shall keep the Personal Data we process on the instructions of our clients for as long as necessary in the context of the relevant purposes described in this Privacy Policy, such as to provide you with the services, products or applications, or for a period for a period of seven years after you cease to interact with us. We are also required to retain your information to comply with our legal, taxation, financial and regulatory obligations to which we are subject, to resolve disputes, and to enforce our Terms.

How we Collect your Personal Data which we Process for Marketing, Business Operation and Relationship Management Purposes

We may collect your Personal Data for marketing, business operation and relationship management purposes when you or your organisation:

engage us, or enquire about engaging us, to provide services, products or applications;
communicate with any of our staff;
visit our premises or attend any meetings in other locations,
work with us or supply us with services, or offer to;
when you supply your Personal Data to us via our website, contact forms, email, in person, by telephone, online, video calls, surveys, online communication channels or otherwise;
when you subscribe to, or express interest in, any of our newsletters or mailing lists, or access to any of our restricted content; and
when you attend, or express an interest in, any of our events or seminars.

2. What Personal Data we Process for Marketing, Business Operation and Relationship Management Purposes

For marketing, business operation and relationship management purposes, Martina Goss will collect and process Personal Data including:

your name;
your employer, your job title and/or position;
your contact details, including your address, email address and phone number;
CCTV footage, when you visit our premises;
our business activities and your areas of interest; and
information relating to your subscription to, receipt of or interest in any of our mailing lists or newsletters, or registration to access any of our restricted content.

3. Legal Basis

We process this Personal Data according to the following legal basis:

Legitimate interests: We may obtain, collect and process your Personal Data where we have a legitimate interest in doing so. We have legitimate interests in:

promoting our firm;
to communicate with you, including providing information about us and our range of services;
communicating with you for the issuing proposals and quotations for services, products or applications.
inviting you to events, seminars, webinars and meetings;
developing and maintaining relationships with business contacts;
conducting administrative and operational processes within our business;
protecting the security and integrity of our premises, IT systems, online platforms and other systems;
managing and administering our relationship with our business contacts and with our clients;
sending you marketing material, newsletters, updates and other information; and
monitoring and analysing your reception of, and interest in, material we send you.

You have certain rights when we process your Personal Data on this basis. For more on exercising your data subject rights please see ‘Your Rights’.

4. Sharing and Disclosure of your Personal Data

We may disclose some or all of the Personal Data we collect from you to certain trusted third parties in accordance with contractual arrangements we have in place with these third parties, including:

Companies associated with Martina Goss Companies;
third parties who assist us in marketing and promoting the firm;
suppliers and service providers to whom we outsource support services;
IT service providers; and
third parties involved in hosting or organising events or seminars.
third parties such as legal counsel, accountants or regulators and official authorities, as required by law.

5. Data Retention

We are obliged to retain certain information to ensure accuracy, to help maintain quality of service, for legal and regulatory purposes, and for legitimate business purposes.

We will keep and process your Personal Data for a period of seven years after collection or after you cease to interact with us. unless we are obliged to hold it for a longer period under law or applicable regulations. If however you wish to opt out of receiving marketing emails, newsletters or other such communications, you may do so at any time by emailing us at info@martinagoss.com.

Similarly if you wish to exercise your rights as a data subject over any of this Personal Data you may do so by emailing info@martinagoss.com.

For more on exercising your data subject rights please see ‘Your Rights’.

How we Collect your Personal Data when you Visit our Website

1For information about how we collect your Personal Data when you visit our Website, please see our Cookie Policy.

2. What Personal Data we Process when visit our Website

When you visit our Website, Martina Goss will collect and process Personal Data including:

the name of the domain and host from which you access the internet;
the internet protocol (IP) address of the computer which you are using;
the browser software you are using; the operating system you are using; and
the date and time at which you are accessing the Website.

Martina Goss will also collect and process information about your interaction with our Website using cookies. For more information on how we use cookies, please see our Cookie Policy.

3. Legal Basis

We process this Personal Data according to the following legal basis:

Legitimate interests: We may obtain, collect and process your Personal Data where we have a legitimate interest in doing so. We have legitimate interests in:

providing you with access to our Website and enabling you to use it;
conducting administrative and operational processes within our business; protecting the security and integrity of our online platforms, IT systems and other systems;
providing, improving, monitoring and testing the effectiveness of our Website;
ensuring the content on the Website is presented in an effective, accessible and user-friendly format; and
monitoring metrics such as numbers of visitors, traffic data and demographic patterns.

You have certain rights when we process your Personal Data on this basis. For more on exercising your data subject rights please see ‘Your Rights’.

4. Sharing and Disclosure of your Personal Data

We may disclose some or all of the Personal Data we collect from you to certain trusted third parties in accordance with contractual arrangements we have in place with these third parties, including:

suppliers and service providers to whom we outsource support services; and
IT service providers.
third parties such as legal counsel, accountants or regulators and official authorities, as required by law.

5. Data Retention

For information about how long we retain Personal Data collected when you visit our Website for, please see our Cookie Policy.

Personal data which you provide to us

It is your responsibility to ensure that all Personal Data you provide us with is complete, accurate and up-to-date in all respects and not misleading. Our ability to provide our services, and the quality thereof, may be negatively affected if you fail to do so.

You may provide Personal Data about yourself or about other people to us during the course of our dealings with you. Whenever you provide us with Personal Data about another person, you must ensure that you are entitled to disclose the Personal Data relating to that other person to us and that we may process that Personal Data in accordance with this Privacy Statement without having to take any further steps. It is your responsibility to ensure that the person concerned is aware of the content of this Privacy Statement.

Transfers of personal data

In certain circumstances we may transfer your Personal Data outside of the EU. We only transfer your Personal Data where the EU Commission has decided that the third country in question ensures an adequate level of protection in line with EU data protection standards, or where there are appropriate safeguards in place to protect your Personal Data. If you would like to find out more about the appropriate safeguards that we have in place to govern the transfer of your Personal Data you can contact us at info@martinagoss.com.

In particular when we transfer your Personal Data outside of the EU, we shall do so in accordance with Standard Contractual Clauses to which we are subject.

Your rights

You have a number of rights regarding access to and control of your Personal Data, including:

Right of Access: You have the right to ascertain what type of Personal Data we hold about you and to a copy of this Personal Data.
Right to Complain: You have the right to lodge a complaint regarding the processing of your Personal Data to the Data Protection Commission.
Right to Erasure: In certain circumstances you may request that we delete the Personal Data that we hold on you.
Right to Object: Where we rely on our legitimate interests to process your Personal Data, you have a right to object to this use. We will desist from processing your personal information unless we can demonstrate an overriding legitimate interest in the continued processing.
Right to Portability: You may request us to provide you with certain Personal Data which you have given us in a structured, commonly used and machine-readable format and you may request us to transmit your Personal Data directly to another data controller where this is technically feasible.
Right to Rectification: You have the right to have any inaccurate Personal Data which we hold about you updated or corrected.
Right to Restriction: You have the right to request that we stop using your Personal Data in certain circumstances including if you believe that the Personal Data we hold about you is inaccurate or that our use of your Personal Data is unlawful. If you validly exercise this right, we will store your Personal Data and will not carry out any other processing until the issue is resolved.

Please bear in mind that your rights in relation to your Personal Data are not absolute and that we must be cognisant of our legal and regulatory obligations.

You can exercise your rights in relation to your Personal Data by contacting info@martinagoss.com. We may request that you provide proof of your identity for security reasons and in order to prevent the unauthorised disclosure or misuse of Personal Data. We will only charge you for requests to access your Personal Data where they are unreasonable, unfounded or excessive. If, after contacting us, you are still not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission. Please see https://www.dataprotection.iefor further information.

Changes to this statement

We may amend this Statement on occasion, in whole or part, at our sole discretion. Any changes will be effective immediately. You should check this page from time to time to take notice of any changes we make, as they will be binding on you.

If at any time we decide to use your Personal Data in a manner significantly different from that stated in this Statement, or as otherwise disclosed to you at the time it was collected, we will notify you by e-mail or by telephone, and you will have a choice as to whether or not we use your Personal Data in the new manner.

Contact

If you have any questions or concerns, please contact us on info@martinagoss.com.

Cookie Policy

Effective Date: [June 2025]

Last updated: June 2025

1. Scope of this Policy

We (“Martina Goss”, “we”, “our” and “us”) respect the privacy of all visitors to our website, martina-goss.com (“Website”).

This is our policy on the use of cookies on the Website. We may update this policy from time to time to reflect any changes in technology or legislation affecting the way we use cookies. Any updates to this policy will be posted to this page. You should check this page from time to time to ensure you are happy with our use of the cookies and to learn more about how you can update your cookies preferences.

2. Summary of this Policy

When you first visit our Website, we only set strictly necessary cookies on the web browser of your PC, telephone, tablet or other Internet-connected device (each a “Device”). These are cookies that are strictly necessary for the operation of our Website. We will only set non-necessary cookies on your Device where we have obtained your prior consent to do so (see section 5 of this policy). If you choose to consent to non-necessary cookies, you can change your consent preferences or withdraw your consent at any time by using our cookies banner (see section 8 of this policy).

You should also know that some of our cookies collect and process your personal data. We have more information about these cookies in sections 6 and 7 of this policy and you can find further details about our processing activities in our Website privacy statement.

3. What Are Cookies?

Cookies are small text files that are stored on the web browser of your Device that “remember” information about you and your visit(s) to a website or connection to web application. Certain cookies collect personal data about you from your Device. This personal data can include your name, IP address and e-mail address.

Cookies can be “first party” which are cookies set by us, or “third-party” which are cookies that are placed on your Device by a third party when you visit our Website. Third-party cookies may be placed on your Device by a third party providing a service to us. For example, we use Google Analytics to help us understand how our Website is being used.

4. Why Do We Use Cookies?

Our Website uses cookies to:

distinguish you from other users of our Website. This helps us to provide you with a better experience when you visit our Website and assists us make improvements to our Website.
remember your interactions and preferences over a period of time so you don’t have to keep re-entering your details when you come back to the Website or browse from one page to another. For example, our cookies may collect data relating to your Device such as language settings, font size settings, other display preferences or other information relating to your Device (e.g. the type of device being used to browse the Website).
help our Website to work faster and route information over your network.

5. Types of Cookies on our Website

This section of our policy explains the different types of cookies used on our Website and which cookies do / do not require your consent:

Strictly necessary cookies: These are cookies that are strictly necessary for the operation of our Website. They include, for example, cookies that register the type and version of your browser and enable you to login to view registration-only content in our client hubs. For this reason, we do not require your prior consent to place these cookies on your Device. If you disable these cookies, then the Website will not function properly.
Functionality cookies: These are non-necessary and are used to recognise you when you return to our Website. By recognising you, these cookies enable us to personalise our content for you, including, where applicable, to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. We are required to obtain your prior consent to use these cookies on your Device.
Performance cookies: These cookies are non-necessary and allow us to recognise visitors to our Website. These cookies also count the number of visitors to our Website and help us to understand how visitors use our Website. This information helps us to improve the way our Website works and determine the kind of content and services our visitors value the most. We are required to obtain your prior consent to use these cookies on your Device.
Social media cookies: These cookies are non-necessary and are embedded in tools providing access to social networks from our Website. We are required to obtain your prior consent to use these cookies on your Device.

6. More Information about our First Party Cookies

The table in this section provides more information about the first party cookies that we use on the Website, the purposes for which we use these cookies and the expiry date of each cookie.

7. Information about Third-Party Cookies on Our Website

Third-party cookies are cookies which have been set on our Website but are not directly related to, or overseen by, Martina Goss. We set out more information about these cookies in the table in this section.

8. Controlling Cookies: Your Preferences and Consent

We only use strictly necessary cookies on the initial loading of our Website as these cookies do not require your consent and they are strictly necessary for the operation of our Website.

The non-necessary cookies that we use on the Website (performance, social media and functionality cookies) require your consent before they can be set on your Device. We ask for your consent preferences using our cookies banner. Our cookies banner puts the choice in your hands and enables you to consent to all, some or none of these non-necessary cookies.

Cookie Settings

Once you set your cookie preferences, you can change your preferences or withdraw your consent at any time by clicking on our cookie icon.

9. Disabling and Deleting Cookies

You may also set your browser to disable cookies, but this action may block our strictly necessary cookies and prevent our Website from functioning properly, and you may not be able to fully utilise all of the Website’s features and services. Manufacturer’s instructions for managing your browser cookie preferences can be found via the following links:

10. More Information and Questions

More information about how we protect and process your personal data can be found in our Website privacy statement. I you have any questions about this policy, please contact us at info@martinagoss.com.

Privacy & Cookie Policy

Privacy Policy

Cookie Policy

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